Privacy Policy

This Privacy Policy outlines how your personal information is collected, utilized, and shared when you visit or make a purchase from poolseren.com (the "Site").

PERSONAL INFORMATION WE COLLECT

When you visit the Site, certain information about your device is automatically collected, including details about your web browser, IP address, time zone, and some cookies installed on your device. Additionally, while browsing the Site, we gather information about the specific web pages or products viewed, the websites or search terms that referred you to the Site, and details about your interactions with the Site, collectively termed as "Device Information."

We collect Device Information through various technologies:

  • Cookies: Data files placed on your device or computer, often containing an anonymous unique identifier.
  • Log files: Record actions on the Site, including IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
  • Web beacons, tags, and pixels: Electronic files used to record information about your Site browsing.

When making a purchase or attempting to do so on the Site, we collect specific information, including your name, billing address, shipping address, payment details (such as credit card numbers), email address, and phone number, collectively referred to as "Order Information."

In this Privacy Policy, "Personal Information" encompasses both Device Information and Order Information.

HOW WE USE YOUR PERSONAL INFORMATION

We primarily use the Order Information to fulfill orders placed through the Site (processing payments, arranging shipping, and providing invoices/order confirmations). Additionally, we use this Order Information to:

  • Communicate with you
  • Screen orders for potential risk or fraud
  • Provide information or advertising about our products or services, in accordance with your preferences

We use the Device Information collected to screen for potential risk and fraud (especially your IP address) and, more broadly, to enhance and optimize our Site. This includes generating analytics about customer browsing and interaction with the Site and assessing the success of marketing and advertising campaigns.

SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties to assist in using your Personal Information, as described above. For instance, we use Shopify to power our online store, and you can learn more about how Shopify handles your Personal Information here. Additionally, we utilize Google Analytics to understand how customers use the Site, and you can find more information on how Google handles Personal Information here. You can opt-out of Google Analytics here.